Privacy Policy

Last updated: February 2024

Introduction

At Mugen Connect, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you interact with our services.

Information We Collect

  • Business contact information (name, job title, company name)
  • Professional phone numbers and email addresses
  • Communication preferences
  • Call recordings for quality assurance
  • Website usage data

How We Use Your Information

  • Providing our cold calling and lead generation services
  • Quality assurance and training purposes
  • Improving our services and communication strategies
  • Compliance with telemarketing regulations
  • Managing client relationships

Legal Compliance

  • Do Not Call Registry requirements
  • Call recording consent regulations
  • Data protection and privacy laws
  • Business communication standards

Data Security

  • Encrypted data storage and transmission
  • Regular security audits
  • Strict access controls
  • Employee training on data protection